£9.56 per hour
We are currently recruiting for a Full-Time Receptionist to join our team at Thermae Bath Spa. This is a fantastic opportunity to join us where we offer a genuinely unique experience in the UK for residents and visitors to Bath who can bathe in Britain's only thermal water Spa.
Our receptionists are an integral part of the team and are the person our visitors meets when they first visit Thermae Bath Spa.
You will be responsible for guests check-in and check-out and responding to a variety of queries face to face in an efficient, friendly and professional manner.
This role is a critical part of customer experience and your job is to ensure that each customer has a memorable and first-class visit.
Shifts will vary and the hours of work are currently between 10 am and 9.30 pm, including some weekends.
The ideal person
The ideal candidate will have:
- Previous face to face experience, ideally working within a spa or hotel environment
- Superb customer service skills
- Exceptional standard of personal presentation
There is a comprehensive package of staff benefits, including, complimentary usage of the spa (12 x 2-hour sessions each year for your friends and family to join you) as well as discounts on treatments and products. We also operate an employee reward scheme that recognises excellence within the workplace which is open to all team members.
If you think you possess the right qualities to join our dynamic and professional team, please apply by sending your CV to firstname.lastname@example.org.