Amendments/ Cancellations

The following conditions and charges apply for amendments / cancellations to spa sessions, treatments, packages and vouchers:

• Amendments more than 24 hours in advance of arrival date: £5.00 amendment fee per person
• Amendments within 24 hours of arrival cannot be made
• Amendments to vouchers prior to expiry date: £5.00 per voucher
• Cancellations more than 24 hours in advance of arrival date: £10.00 cancellation fee per person
• Cancellations within 24 hours of arrival: No refund
• Non arrival: No refund
• There are no refunds on vouchers