• Children under 16 are not permitted in the New Royal Bath. Proof of age required.
• Towel, robe & slippers are included
• Treatments and sessions should be booked in advance by calling our Reservations team on 01225 33 1234
• Vouchers do not provide priority access or guarantee entry if the Spa is full
• We allow an additional 15 minutes at the end of your spa session for showering, etc. Please note that due to our current Covid-19 restrictions, our hairdryers are out of use.
• Due to the mineral content of the thermal water, we advise that items of jewellery are kept in a locker whilst bathing
• The temperature of the water in all the baths is approximately 33.5 degrees centigrade and all the baths are 1.35 metres deep
• Please be aware that we do not permit pregnant women to visit the Spa if they are past 32 weeks. If you are under 32 weeks, use of the spa facilities is at your own discretion, depending on the stage of your pregnancy and your own personal medical situation. Please consult your doctor prior to your visit. We strongly advise you do not to use the massage jets.